Privacy policy

This Privacy Policy explains how Virmii ("Virmii," "we," "us") handles personal information when you visit virmii.com, sign in, generate an avatar or AI expressions, use browser tracking, or contact us.

Virmii is an independently operated AI VTuber avatar studio. You can contact us at contact@virmii.com.

• Account information: profile details provided through Google sign-in, such as name, email address, profile image, and authentication identifiers.
• Creator content: avatar names, text prompts and character descriptions, uploaded reference images and VRMs, generated models, textures, rigs, previews, avatar reference renders, AI-generated expression images, and related files.
• Job and workspace information: generation stages, provider job identifiers, timestamps, errors, retries, live-stage settings, and asset metadata.
• Technical information: browser and device information, IP-derived request information, security events, and diagnostic logs made available by our hosting and infrastructure providers.
• Communications: information included when you contact support or submit a rights request.
• Billing information: product, customer, transaction, payment status, and related identifiers received from Creem. Payment card details are collected by Creem rather than Virmii.

Do not include sensitive personal information that is not needed to create your avatar in images, prompts, or other uploads.

• Authenticate accounts and maintain creator workspaces.
• Process text prompts and reference images, generate and prepare models, create AI expression artwork, build VRM files, and provide previews and downloads.
• Operate private avatar preview and OBS live-stage access.
• Secure the service, prevent abuse, investigate failures, and protect user assets.
• Provide support, respond to privacy requests, and communicate material service changes.
• Provide paid checkout and apply purchased credits.
• Understand aggregate product reliability and improve the generation workflow.

Camera access starts only after you enable tracking in a Virmii preview or the Live Studio. Raw camera video is processed locally in your browser using MediaPipe and is not uploaded to Virmii's backend.

Movement and expression values may be sent from your controller browser to your private live stage through a WebRTC data connection. Convex is used for short-lived connection coordination; it does not relay raw camera frames or continuous tracking frames. You can stop camera access from the Live Studio or browser permissions at any time.

AI expression generation is separate from camera tracking. It sends a rendered reference image of your avatar and generation instructions to an AI provider; it does not send your raw camera video.

Virmii uses service providers to operate the product. Depending on the feature, information may be processed by:

• Google and Convex Auth for account authentication.
• Convex for application data, real-time state, and backend functions.
• Cloudflare R2 and Cloudflare infrastructure for private asset storage, delivery, and hosting.
• Tripo or another disclosed 3D generation provider to process your text prompt or reference image and the generation request.
• Modal and controlled processing workers for model cleanup, rigging, facial processing, and VRM construction.
• Google Gemini to process rendered avatar reference images and instructions for facial-region detection and AI expression image generation.
• Creem as merchant of record for checkout, payment processing, credit purchases, taxes, and related transaction records.

We may also disclose information when required by law, to protect rights and safety, during a business transfer, or with your direction. Virmii does not sell personal information for money.

Virmii-managed avatar files and AI expression images use private object storage. Owner checks, time-limited download links, restricted service credentials, and signed webhook validation help protect creator assets. No online service can guarantee absolute security.

Saved models are subject to your plan allowance, shared by generated avatars and uploaded VRMs. When the allowance is full, new generation and uploads are blocked until you manually delete existing models to free up space. You can download models to your device before deleting them. A lower allowance following a downgrade or membership expiry has a 30-day grace period, after which the oldest models above the new allowance are removed. Failed, canceled, or abandoned jobs may be removed sooner. Some security, legal, backup, or transaction records may remain for a limited period after deletion where reasonably necessary.

Model storage rules

Virmii and its providers may process information in countries other than your own. Where required, we use available contractual or provider safeguards for international transfers. Contact us if you need information relevant to your location.

You can stop camera access, disable or rotate live access, delete individual generation jobs where the control is available, and sign out at any time. Depending on your location, you may also have rights to access, correct, delete, export, restrict, or object to processing of personal information.

See Your Privacy Rights for request instructions. We do not discriminate against users for exercising applicable privacy rights.

Virmii is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information without appropriate permission, contact us so we can review and remove it.

We may update this policy as Virmii's features, providers, or legal obligations change. The effective date at the top identifies the current version. Material changes will be communicated through the service or another reasonable channel.

Questions or privacy requests: contact@virmii.com.